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Publications, namely, books, workbooks, training manuals, facilitator workbooks, instructor manuals and guides, overheads, charts, tables, diagrams, handouts, manuscripts, reports, periodicals, newsletters, articles, whitepapers, and magazines, all in the fields of leadership, management, communications, accountability, performance reviews, providing feedback, resolving conflict, coaching, managing change, goal setting, motivating others, and promoting and recognizing superior performance