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Application service provider (ASP) services, namely, hosting computer software applications of others; providing online non-downloadable software for facilitating the interoperability of multiple software applications; providing online non-downloadable software for creating, editing, delivering, and monitoring multimedia presentations distributed via the Internet and telephone to multiple participants; providing online information regarding computer hardware and software; computer services, namely, creating an on-line community for registered users to participate in discussions, solicit and obtain feedback from their peers, form virtual communities, engage in social networking, and exchange documents; technology advice provided to Internet users by means of a support hotline; consultation regarding computer hardware, computer software, computer systems, computer networks, intranets, and the Internet