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Software offered as a service featuring software that monitors, analyzes, and estimates a likelihood of failure of each of a plurality of cloud-based information technology services; software offered as a service featuring software that assesses the nature and operational impact of a potential failure of a cloud-based information technology service; software offered as a service featuring software that is rendered as a dashboard, wherein the dashboard visually indicates information, a probability of failure and/or significance of an operational failure related to a cloud-based resource; software offered as a service featuring software that provides cost and revenue optimization, cost management and planning solutions of cloud-based information technology services