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online, mobile, and web-based conferencing services; non-downloadable software for invitation-only social collaboration for business networks; providing advice and consultation in the fields of computer software and business process automation; providing web sites and online services featuring social networking features and services; providing custom software development services featuring a visual methodology; design and development of computer software for others; providing computer software and online tools for visual presentation of business processes; providing computer software and online tools for simulation and testing of computer software and online services; providing web sites and online services for communication and collaboration among network users; providing web sites and online services for conducting market research and gathering user feedback; providing web sites and online services for sharing documents, presentations, and screens; online community services; chat rooms; forums; electronic bulletin boards; blogs; surveys; video conferencing services; voting; file sharing; ticket management