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Application programming interface (API) for computer software to enable programmers to create software to interact with traditional communication flows, namely, telephony, email, faxing and social networking; computer telephony software; communications software, namely, software for managing networks, directory services, policy services, priority enabling, load balancing, security, network services, automated workflow; communications software providing intra and inter enterprise communication functionality such as call processing, voice mail, e-mail, fax, scheduling and personal productivity tools across a global enterprise communication network