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Computer software for analyzing of productivity, customer contact and communication management, internal company management, including project management; scheduling, assigning and tracking tasks and meetings, sending, receiving, organizing email documents, faxes, instant messages, phone calls and all communication and tracking by topic, tracks the movement of customers through a predetermined sales cycle at the corporate, departmental and individual user level for tracking company projects through project cycles for tracking all communication and documents, contacts and users in the sales, marketing and business process and communication flow, for planning, designing, and tracking, personalized marketing campaigns comprised of projects, delivered by postal mail, email, online and website marketing, for organizing and scheduling delivery dates and tracks the results and effectiveness of marketing efforts for tracking