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Computer systems, comprising software and hardware, for the analysis of speech, text, and audio events, recorded and/or live, between one or more people and/or with computerized systems, namely, software for spoken dialogue analysis, topic and word spotting, scripted dialogue analysis, speaker verification, speaker separation, analysis of non-linguistic audio events such as pitch, pace of speech, and others, call data recording and display, graphical and non-graphical display of analyzed audio content and associated event timing data, and instruction manuals sold as a unit therewith