PEGAWEB



Trademark Coverage

No Class Specified

COMPUTER SOFTWARE FOR CUSTOMER RELATIONSHIP MANAGEMENT, NAMELY - COMPUTER SOFTWARE FOR CREATING, MAINTAINING AND LINKING DATABASES OF INFORMATION RELATING TO CUSTOMERS, SUPPLIERS AND OTHER BUSINESS CONTACTS; COMPUTER SOFTWARE FOR USE BY BUSINESSES TO MANAGE INTERACTIONS WITH THEIR CUSTOMERS BY MEANS OF THE TELEPHONE, BY MEANS OF INTERNET WEB SITES, BY MEANS OF FACSIMILE COMMUNICATIONS, BY MEANS OF ELECTRONIC MAIL AND IN PERSON; COMPUTER SOFTWARE FOR MANAGING CUSTOMER SERVICE REQUESTS; COMPUTER SOFTWARE FOR ROUTING CUSTOMER INQUIRIES TO THE APPROPRIATE PERSONNEL AND FOR PRIORITIZING THE WORK RESULTING FROM SUCH INQUIRIES; COMPUTER SOFTWARE FOR AUTOMATICALLY RETRIEVING AND ANALYZING INFORMATION REQUIRED TO RESPOND TO CUSTOMER INQUIRIES; COMPUTER SOFTWARE FOR AUTOMATICALLY GENERATING COMMUNICATIONS IN RESPONSE TO CUSTOMER INQUIRIES; COMPUTER SOFTWARE FOR RESOLVING CUSTOMER-RELATED ISSUES BY REFERENCE TO APPROPRIATE BUSINESS RULES; ALL FEATURING AN INTERFACE PERMITTING THE VIEWING AND TRANSFER OF INFORMATION BY MEANS OF THE INTERNET AND CORPORATE INTRANETS; AND USER MANUALS PACKAGED AS A UNIT WITH THE FOREGOING GOODS

Owner

Pegasystems Inc.

Business in Cambridge, MA

Owns 76 trademarks

Timeline
  • May 17
    2013
    Cancelled SEC 8 (10 Yr)/Expired Section 9
  • Oct 26
    2012
    Applicant/Correspondence Changes (Non Responsive) Entered
  • Oct 26
    2012
    TEAS Change Of Owner Address Received
  • Oct 26
    2012
    TEAS Change Of Correspondence Received
  • Sep 17
    2008
    Registered SEC 8 (6 Yr) Accepted & SEC 15 ACK
  • Sep 09
    2008
    Assigned To Paralegal
  • Sep 06
    2008
    TEAS Section 8 & 15 Received
  • Nov 27
    2007
    Case File In TICRS
  • Oct 15
    2002
    Registered Principal Register
  • Jul 23
    2002
    Published For Opposition
  • Jul 03
    2002
    Notice Of Publication
  • May 28
    2002
    Approved For PUB Principal Register
  • May 06
    2002
    Correspondence Received In Law Office
  • Apr 17
    2002
    Non Final Action Mailed
  • Feb 22
    2002
    Correspondence Received In Law Office
  • Jan 17
    2002
    Final Refusal Mailed
  • Dec 10
    2001
    Assigned To Examiner
  • Dec 06
    2001
    Assigned To Examiner
  • Sep 21
    2001
    Correspondence Received In Law Office
  • Mar 19
    2001
    Correspondence Received In Law Office
  • Mar 19
    2001
    Non Final Action Mailed
  • Mar 12
    2001
    Assigned To Examiner