PEGACARD



Trademark Coverage

No Class Specified

COMPUTER SOFTWARE FOR CUSTOMER RELATIONSHIP MANAGEMENT, NAMELY - COMPUTER SOFTWARE FOR CREATING, MAINTAINING AND LINKING DATABASES OF INFORMATION RELATING TO CUSTOMERS, SUPPLIERS AND OTHER BUSINESS CONTACTS; COMPUTER SOFTWARE FOR USE BY BUSINESSES TO MANAGE INTERACTIONS WITH THEIR CUSTOMERS BY MEANS OF THE TELEPHONE, BY MEANS OF INTERNET WEB SITES, BY MEANS OF FACSIMILE COMMUNICATIONS, BY MEANS OF ELECTRONIC MAIL AND IN PERSON; COMPUTER SOFTWARE FOR MANAGING CUSTOMER SERVICE REQUESTS; COMPUTER SOFTWARE FOR ROUTING CUSTOMER INQUIRIES TO THE APPROPRIATE PERSONNEL AND FOR PRIORITIZING THE WORK RESULTING FROM SUCH INQUIRIES; COMPUTER SOFTWARE FOR AUTOMATICALLY RETRIEVING AND ANALYZING INFORMATION REQUIRED TO RESPOND TO CUSTOMER INQUIRIES; COMPUTER SOFTWARE FOR AUTOMATICALLY GENERATING COMMUNICATIONS IN RESPONSE TO CUSTOMER INQUIRIES; COMPUTER SOFTWARE FOR USE BY MEMBERS OF THE FINANCIAL SERVICES INDUSTRY TO MANAGE CREDIT CARD CUSTOMER SERVICE OPERATIONS, CREDIT CARD ISSUANCE AND CREDIT CARD COLLECTIONS; AND USER MANUALS PACKAGED AS A UNIT WITH THE FOREGOING GOODS

Owner

Pegasystems Inc.

Business in Cambridge, MA

Owns 76 trademarks

Timeline
  • Dec 14
    2013
    Notice Of Acceptance Of SEC 8 & 9 E Mailed
  • Dec 14
    2013
    Registered And Renewed (First Renewal 10 Yrs)
  • Dec 14
    2013
    Registered SEC 8 (10 Yr) ACCEPTED/SEC 9 Granted
  • Dec 06
    2013
    Registered Combined Section 8 (10 Yr) & SEC 9 Filed
  • Dec 14
    2013
    Case Assigned To Post Registration Paralegal
  • Dec 06
    2013
    TEAS Section 8 & 9 Received
  • Oct 26
    2012
    Applicant/Correspondence Changes (Non Responsive) Entered
  • Oct 26
    2012
    TEAS Change Of Owner Address Received
  • Oct 26
    2012
    TEAS Change Of Correspondence Received
  • Dec 16
    2009
    Registered SEC 8 (6 Yr) Accepted & SEC 15 ACK
  • Dec 15
    2009
    Case Assigned To Post Registration Paralegal
  • Dec 06
    2009
    TEAS Section 8 & 15 Received
  • Dec 16
    2003
    Registered Principal Register
  • Oct 19
    2003
    Allowed Principal Register SOU Accepted
  • Oct 09
    2003
    Assigned To Examiner
  • Oct 08
    2003
    Case File In TICRS
  • Sep 26
    2003
    Statement Of Use Processing Complete
  • Sep 16
    2003
    Use Amendment Filed
  • Sep 16
    2003
    TEAS Statement Of Use Received
  • May 20
    2003
    Extension 1 Granted
  • Apr 15
    2003
    Extension 1 Filed
  • Apr 15
    2003
    TEAS Extension Received
  • Oct 22
    2002
    NOA Mailed SOU Required From Applicant
  • Jul 30
    2002
    Published For Opposition
  • Jul 10
    2002
    Notice Of Publication
  • May 22
    2002
    Approved For PUB Principal Register
  • May 06
    2002
    SEC 1(B) Claim Added
  • May 06
    2002
    SEC 1(A) Claim Deleted
  • May 06
    2002
    Correspondence Received In Law Office
  • Nov 07
    2001
    Final Refusal Mailed
  • Sep 14
    2001
    Correspondence Received In Law Office
  • Mar 13
    2001
    Non Final Action Mailed
  • Mar 12
    2001
    Assigned To Examiner