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subscription based services provided over a global computer network, namely, providing a website featuring temporary use of non-downloadable software for tracking the location of a wireless communication device, where the location of the wireless communication device is indicated on a map displayed on a web page, and for providing assistance to a user of the wireless device based on requests communicated by the user to the service provider; subscription based services provided over a wireless communication system, namely, providing temporary use of non-downloadable software for determining the location of a mobile asset using a text message enabled wireless communication device, and for controlling functions of the mobile asset using the text message enabled wireless communication device