CONNEXTIONS



Trademark Coverage

No Class Specified

Computer software for use in the provision of customer care and customer relationship management services, namely, for use in managing and accessing databases for receiving and responding to sales, service, technical support and general information inquiries of customers of others, and for use in enabling customers to integrate interaction and transaction handling technologies and services to execute a complete customer service and back-office strategy including prioritizing interactions across multimedia, multisite, and multiskill customer care environments; computer software for workforce management applications including forecasting, scheduling and adherence functions to determine customer contact volume across multiple mediums in order to address the needs of customers of others; computer software which groups call systems and tools needed to address interactions with customers of others and directs call flow by appropriate scripts that may be downloaded from a global computer network; computer software for data capture and reporting to identify, track and act upon customer interaction trends that may be downloaded from a global computer network; computer software to track move/add/change requests made by others and provide issue resolution coordination that may be downloaded from a global computer network; computer software for automated root cause and trend analysis which compiles contact data, customer data and business process data for trend analysis within and across customer support systems of others

Owner

Connextions, Inc.

Business in Orlando, FL

Owns 14 trademarks

Timeline
  • Jun 17
    2013
    TEAS Change Of Correspondence Received
  • Mar 26
    2012
    Abandonment Notice Mailed No Use Statement Filed
  • Mar 26
    2012
    Abandonment No Use Statement Filed
  • Aug 26
    2011
    Notice Of Approval Of Extension Request E Mailed
  • Aug 25
    2011
    Extension 5 Granted
  • Aug 23
    2011
    Extension 5 Filed
  • Aug 23
    2011
    TEAS Extension Received
  • Mar 01
    2011
    Notice Of Approval Of Extension Request E Mailed
  • Feb 28
    2011
    Extension 4 Granted
  • Feb 24
    2011
    Extension 4 Filed
  • Feb 24
    2011
    TEAS Extension Received
  • Sep 08
    2010
    Notice Of Approval Of Extension Request E Mailed
  • Sep 07
    2010
    Extension 3 Granted
  • Aug 24
    2010
    Extension 3 Filed
  • Aug 24
    2010
    TEAS Extension Received
  • Apr 12
    2010
    TEAS Change Of Correspondence Received
  • Feb 23
    2010
    Extension 2 Granted
  • Feb 19
    2010
    Extension 2 Filed
  • Feb 19
    2010
    TEAS Extension Received
  • Aug 24
    2009
    Extension 1 Granted
  • Aug 24
    2009
    Extension 1 Filed
  • Aug 24
    2009
    TEAS Extension Received
  • Feb 24
    2009
    NOA Mailed SOU Required From Applicant
  • Dec 02
    2008
    Published For Opposition
  • Nov 12
    2008
    Notice Of Publication
  • Oct 29
    2008
    Law Office Publication Review Completed
  • Oct 28
    2008
    Approved For PUB Principal Register
  • Oct 21
    2008
    Divisional Processing Complete
  • Oct 13
    2008
    Divisional Request Received
  • Oct 21
    2008
    Case Assigned To Intent To Use Paralegal
  • Oct 16
    2008
    Applicant Amendment Prior To Examination Entered
  • Oct 13
    2008
    TEAS Request For Reconsideration Received
  • Oct 13
    2008
    Fax Received
  • Oct 13
    2008
    Ex Parte Appeal Instituted
  • Oct 13
    2008
    Jurisdiction Restored To Examining Attorney
  • Oct 13
    2008
    Exparte Appeal Received At TTAB
  • Oct 10
    2008
    Attorney Revoked And/Or Appointed
  • Oct 10
    2008
    TEAS Revoke/Appoint Attorney Received
  • Apr 11
    2008
    Notification Of Final Refusal Emailed
  • Apr 11
    2008
    Final Refusal E Mailed
  • Apr 11
    2008
    Final Refusal Written
  • Mar 20
    2008
    TEAS/Email Correspondence Entered
  • Mar 20
    2008
    Correspondence Received In Law Office
  • Mar 20
    2008
    Assigned To LIE
  • Mar 06
    2008
    TEAS Response To Office Action Received
  • Oct 18
    2007
    Notification Of Non Final Action E Mailed
  • Oct 18
    2007
    Non Final Action E Mailed
  • Oct 18
    2007
    Non Final Action Written
  • Oct 17
    2007
    Assigned To Examiner
  • Jul 19
    2007
    Notice Of Design Search Code And Pseudo Mark Mailed
  • Jul 18
    2007
    New Application Entered In TRAM